- For blog FAQ look here!
>> The prices are in Euro, how will I know what that is in USD?
Please google "currency converter" in your country and you can easily find out how to calculate it. The currencies change, so best is if you check it out yourself. Thank you :)
>> I come to PayPal in German during check-out and don't understand German, what do I do?
Make sure to visit PayPal and choose a language you understand to set up your login. After that you can just type in your login information on the German check-out page and you will be able to change to another language as soon as you're logged in.
>> When will ordered items be shipped?
Items will be shipped within 5 business days after your order and payment. I'll send you an e-mail as soon as I see your order to confirm it.
Please double-check your shipping address so your item arrives at the right place, I can not be responsible for items being sent to the wrong address.
>> Where do you ship from and do you ship everywhere?
I ship worldwide, from Germany.
>> Is there a tracking number with my order?
No, not as standard. If you want a tracking number it costs EURO 10 extra per parcel.
>> Where can I read feedback about this shop?
You can find it here.
>> Can I make a custom order or a pre-order?
No sorry, I recieved too many and unfortunately I don't have the time.
>> What yarn do you use?
Many different ones that I buy at local shops in Berlin.
>> Can you share your crochet patterns?
No sorry, I don't use any patterns.
>> How about wholesaling?
Please, contact me about it, I'm open for suggestions :)
>> Do you have any Krets Filmfestival Posters available?
No, they are all sold out. All, I promise :)
>> What have other customers bought?
Here you can see most of the items sold so far (except pocket calendars and prints, since they all have the same appearance and are many sold, only shown if sold out).
>> What forms of payment does this shop accept?
This gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
>> How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
>> Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.