<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
	<title>Sandra Juto &mdash; FAQ</title>
	<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
	<meta http-equiv="Content-Language" content="en-us" />
	<link href="/products.rss" rel="alternate" title="Product RSS Feed" type="application/rss+xml" />
	<link href="http://cache0.bigcartel.com/theme_stylesheets/163882/styles.css" media="screen" rel="Stylesheet" type="text/css" />
	<script src="http://cache1.bigcartel.com/themes/sexy/javascripts/prototype.js?20090929" type="text/javascript"></script>
	<script src="http://cache0.bigcartel.com/themes/sexy/javascripts/store.js?20090929" type="text/javascript"></script>
	<meta name="generator" content="Big Cartel" />
</head>

<body id="faq-page" class="faq custom">

	<div id="wrap">
		
		<noscript>
			<div class="error" id="error">
				<ul>
		          <li>JavaScript must be enabled to use this store!</li>
		        </ul>
		    </div>
		</noscript>
		
		

		

		<div id="header" class="image">
			<h1><a href="/"><span>Sandra Juto</span><img src="http://cache0.bigcartel.com/theme_images/133181/shoptop.gif" /></a></h1>
		</div>		

		<div id="main">

			<div id="main-title">
				<h2><span>FAQ</span></h2>
			</div>

			<div id="main-content">
				
				<p><div id="faq-content"><dl class="faq-list"></p>
<b>When will ordered items be shipped?</b>
  <dd>
      <p>Items will be shipped within 5 business days after your order and payment. <br><br>
      Please <u>double-check your shipping address</u> so your item arrives at the right place.</p>
	    </dd>
	    
<b>Where do you ship from and do you ship everywhere?</b>
  <dd>
      <p>I ship worldwide, from Sweden.</p>
	    </dd>
<b>Where can I read feedback about this shop?</b>
  <dd>
      <p>You can find it <a href="http://www.etsy.com/feedback_public.php?user_id=5056441" target="blank">here</a>.</p>
	    </dd>
	    
<b>Can I make a custom order or a pre-order?</b>
  <dd>
      <p>No sorry, I got too many.</p>
	    </dd>
	    
	    
<b>What yarn do you use?</b>
  <dd>
      <p>Many different ones that I buy at local shops in Gothenburg, Sweden.</p>
	    </dd>
	    
<b>Can you share your crochet patterns?</b>
  <dd>
      <p>No sorry, I don't have any patterns.</p>
	    </dd>
	    	    
<b>How about wholesaling?</b>
<dd>
<p>Contact me about it :)</p></dd>
<b>Do you have any Krets Filmfestival Posters available?</b>
<dd>
<p>No, they are all sold out. All, I promise :)</p></dd>
	   
<b>What have other customers bought?</b>
  <dd>
      <p><a href="http://sold-items.blogspot.com/" target="blank">Here</a> you can see most of the items sold so far (except pocket calendars and prints, since they all have the same appearance and are many sold, only shown if sold out).</p>
	    </dd>
	    
	   <b>What forms of payment does this shop accept?</b>
  <dd>
      <p>We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.</p>
	    </dd>
	
	<b>How secure is this store?</b>
	<dd>
	    <p>This store uses <a href="http://paypal.com">PayPal</a> for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).</p>
	</dd>
	
	<b>Do I need a PayPal account to purchase from this store?</b>
	<dd>
			<p>No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.</p>
	</dd>
</dl></div>

				
			</div>

		</div>

		<div id="navigation">

			<div id="minicart">
				<h3 class="minicart-title"><span>Cart</span></h3>
				<ul class="minicart-contents">
					<li class="minicart-items"><span id="cart-count">0 items</span></li>
					<li class="minicart-total"><span id="cart-total"><span class="currency_sign">$</span>0.00</span></li>
				</ul>
				<div class="minicart-options">
					<div class="minicart-view"><a href="/cart" title="View Cart"><span>View Cart</span></a></div>
					<div class="minicart-checkout"><a href="/checkout" title="Checkout"><span>Checkout</span></a></div>
				</div>
			</div>

			

			

			<div id="categories" class="pod">
				<h3 class="categories-title"><span>Categories</span></h3>
				<ul class="categories-list">
					<li><a href="/products" title="All"><span>All</span></a></li><li><a href="/category/original-wrist-worms" title="View Original Wrist Worms">Original Wrist Worms</a></li><li><a href="/category/pocket-calendar-2010" title="View Pocket Calendar 2010">Pocket Calendar 2010</a></li><li><a href="/category/buttcrack-characters" title="View Buttcrack Characters">Buttcrack Characters</a></li><li><a href="/category/prints" title="View Prints">Prints</a></li><li><a href="/category/grannysquare-blanket" title="View Grannysquare blanket">Grannysquare blanket</a></li><li><a href="/category/original-wrist-worms-sensitive" title="View Original Wrist Worms, Sensitive">Original Wrist Worms, Sensitive</a></li><li><a href="/category/posters" title="View Posters">Posters</a></li>
				</ul>
			</div>
			
			
			
			

			
			
			<div id="help" class="pod">
				<h3 class="help-title"><span>Info</span></h3>
				<ul class="help-list">
					<li><a href="/faq" title="View FAQ">FAQ</a></li><li><a href="/news-info" title="View News &amp;amp; Info">News &amp; Info</a></li><li><a href="/sold-items" title="View Sold items">Sold items</a></li><li><a href="/contact" title="View Contact">Contact</a></li>
				</ul>
			</div>

			<div id="badge"><a href="http://bigcartel.com" title="Check out Big Cartel"><span>Powered by Big Cartel</span></a></div>

		</div>

		<div id="footer"><span></span></div>

	</div>


	<div id="extra-1"><span></span></div>
	<div id="extra-2"><span></span></div>
	<div id="extra-3"><span></span></div>
	<div id="extra-4"><span></span></div>
	<div id="extra-5"><span></span></div>
	<div id="extra-6"><span></span></div>


</body>
</html>